Summary

I like making useful things with code. I enjoy working on software projects like AI tools, websites, and improving my coding skills. Right now, I'm studying for my Master's in Software Engineering at the University of Calgary and working at Alberta Health Services as an IT Analyst. This helps me learn new things and solve real problems. When I'm not coding, I like taking photos of people and making videos. Photography helps me be creative and see things differently. I'm always happy to meet people who also like technology and creating things. Let's talk about what we can build together!

Education

University of Calgary

Master of Engineering, Software Engineering

University of Calgary

Sept 2024 - Dec 2025 (Expected)
Calgary, AB
University of Lethbridge

BSc Computer Science

University of Lethbridge

Jan 2020 - Aug 2024
Lethbridge, AB

Work Experience

Software Engineer

ANG Consultant

May 2025 - July 2025
Calgary, Alberta
  • Designing and refining the front-end of a Gmail follow-up Chrome extension with React and Manifest V3.
  • Collaborating on Python FastAPI services and Docker workflows to ensure smooth end-to-end functionality.
  • Contributing to sprint planning and releasing incremental improvements on a weekly cadence.

IT Analyst

Alberta Health Services

Sept 2023 - Present
Remote
  • Provided advanced technical support to 35+ staff daily via phone and ServiceNow, achieving a 75% first-call resolution rate.
  • Handled 50+ high-priority EMS calls in a 24×7 on-call rotation, meeting 3-minute response targets.
  • Processed ~45 Active Directory modifications per week, upholding least-privilege principles and reducing security incidents.

Software Engineer Intern (Project)

ANG Consultant

Jan 2025 - Apr 2025
Calgary, Alberta
  • Developed a responsive front-end in React and ShadCN.
  • Implemented authentication and data APIs with FastAPI.
  • Delivered the MVP, improving client workflow efficiency.

Co-op Intern Student, Service Desk North

Alberta Health Services

Jan 2023 - Aug 2023
Edmonton, Alberta
  • Managed user accounts via Active Directory and ServiceNow.
  • Audited access requests and escalated high-risk cases.
  • Revised internal manuals, boosting team efficiency.

Web Developer

Mokonisa Coffee Plc

Jul 2023 - Mar 2024
Addis Ababa, Ethiopia (Remote)
  • Built and deployed a company website to showcase products globally.
  • Integrated contact forms and newsletter tools to boost engagement.
  • Conducted cross-browser testing for consistent UX.

Security Guard (Casual)

Paladin Security Group Ltd

May 2022 - Apr 2023
Lethbridge, Alberta
  • Monitored premises, performed patrols, and ensured public safety.
  • Communicated with dispatch and emergency services promptly.

Skills

Technologies & Programming

Java
Python
JavaScript
C++
React
FastAPI
Docker
HTML/CSS
Git
SQL

Software & Systems

Microsoft Office Suite
Windows OS
Active Directory
ServiceNow
Ivanti
Azure AD
Genesys

Professional Skills

Communication
Teamwork
Decision-making
Multitasking
24x7 on-call environments
Documentation
ITIL practices
Cybersecurity awareness

Certifications

Google Data Analytics Certificate

Comprehensive data analytics training by Google covering data cleaning, analysis, and visualization

Completed

ServiceNow Developer

Professional certification for ServiceNow platform development and customization

In Progress